terms of use

 
The content displayed on www.funkybaby.com.au, including but not limited to the Website’s look and feel, text, graphics, images, designs, the URL and software (Content), is either the property of, or used with permission by FunkyBaby and is also protected by Australian and international copyright and trademark laws. All rights including but not limited to copyright, title and interest in the Content belong to FunkyBaby.
 
The use of any images, graphics, text or content is strictly prohibited unless written authorisation is granted by FunkyBaby. The reproduction, republishing, copying, transmitting, distributing in any form, or by any means, any Content is prohibited. FunkyBaby prohibits modification or adaptation of any content.
 
Any unauthorised use of the Content may result in the violation of copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes, and may subject you to criminal penalties.
 
The trademarks, trade names, domain names and logos on the FunkyBaby website are either pending or registered trademarks. The use of any said material by another party to gain self promotion is in violation of trademark laws and may be subject to criminal penalties.
 
The information contained on this website is provided by FunkyBaby in good faith. To the best of FunkyBaby’s knowledge, the information is accurate and current. However, FunkyBaby does not make any representation or warranty as to the accuracy or completeness of the information.
 
This website is not a substitute for independent professional advice and FunkyBaby strongly recommends that users obtain any appropriate professional advice relevant to their particular circumstances. No person should act or fail to act on the basis of these materials.
 
Information provided is considered to be true and correct at the time of publication. Although FunkyBaby monitors the quality of the information available on this website and updates the information regularly, changes in circumstances after time of publication may impact on the accuracy of this information.
 
To the maximum extent permitted by law, FunkyBaby disclaims all liability for any loss, damage, expense and costs incurred by any person arising out of accessing, downloading, using or relying on any materials from this website.
 
 
FunkyBaby Privacy Policy:
 
FunkyBaby values our customers and is committed to keeping your personal information confidential and secure. We do not sell, rent, loan or disclose your personal information to others, unless required by law.
 
The FunkyBaby website is secure and is located within a secure server environment which utilises SSL (Secure Sockets Layer) technology.
 
All personal information provided during ordering is protected through encryption and transmitted safely over the internet using SSL technology.
 
 
Further Identification:
 
We reserve the right to request further identification and to cancel orders when further identification is requested, but not received, or found to be unsatisfactory.
 
 
Refusal to supply services or products:
 
FunkyBaby reserves the right to refuse or discontinue supply or services of any products without notice to persons who are deemed to engage in conduct or activities that FunkyBaby believes violates any of the aforementioned terms and conditions.
 
 
Promotional Emails:
 
By placing an order with FunkyBaby you authorise us to send you our promotional emails, exclusive sale offers and new product updates from time to time. If you do not wish to receive our promotional emails, please reply to your order confirmation with the title 'unsubscribe' in the subject line.
 
 
Pricing:
 
All prices are listed in Australian Dollars and include GST.
 
International orders are exempt of GST and prices are recalculated automatically at checkout.
 
FunkyBaby reserves the right to change prices without notice.
 
 
Payment:
 
FunkyBaby accepts both credit cards and direct deposit.
 
Credit card payments are securely processed by a third party payment service, Paypal. Your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
 
Funds may also be deposited directly into our bank account via direct deposit. When the direct deposit option is selected during checkout your order will be placed and a confirmation email with an order ID number and our banking details will be sent to your nominated email address. Please ensure that you include your ID number as the reference when depositing the funds and please email us to advise of your payment at info(at)funkybaby(dot)com(dot)au.
 
Please note that your order cannot be dispatched until your payment has been cleared in our bank account. Payment must be received within 5 working days, to prevent your order from being cancelled.
 
 
Australia-wide Delivery:
 
FunkyBaby uses Australia Post for all deliveries.
 
There is free shipping for all Australia-wide delivery on orders over $150.
 
Please choose from one of the following options at checkout:
 
Standard Post: $9.00
• Estimated delivery time 2-5 business days
• No cover for lost or damaged goods
• No signature on delivery
 
Express Post: $15.00
• Estimated delivery time is the next day business day for most metropolitan areas
• Up to $50 cover for lost or damaged goods
• Tracking
 
FunkyBaby endeavours to dispatch all orders within 48 hours of receiving cleared payment.
 
 
International Delivery:
 
FunkyBaby is currently set-up to accept all International Deliveries.
 
If your order is being delivered to one of the following locations; New Zealand, United States, United Kingdom and Singapore, the cost of shipping will calculate automatically at checkout.
 
Any orders to be delivered outside of these areas will be charged at the flat-rate of $25 (AUD) and we reserve the right to request any additional delivery charge/s should the actual cost of delivery be greater.
 
Alternatively, feel free to contact us for a delivery costing estimate prior to placing an order.
 
Any additional taxes or duties that are incurred within the recipients’ country are the responsibility of the buyer/recipient.
 
International orders are exempt of GST and prices are recalculated automatically at checkout.
 
 
Return and Exchange Policy:
 
FunkyBaby is committed to providing you with quality products however we understand that shopping over the Internet is different to shopping by conventional means. If you are not entirely satisfied with your purchase we will gladly exchange items within 14 days of the purchase date. Please contact us at info(at)funkybaby(dot)com(dot)au to organise the return.

Sale items:

Depending on availability, we will happily exchange a Sale item for an alternative size however, we are unable to provide a refund on Sale items.

Additional delivery charges will be charged for an exchange; alternatively you can supply a self addressed, prepaid satchel for all exchange items.
 
A refund or exchange will not be given if the products returned are used, worn, washed, soiled or damaged - unless the products are deemed faulty.

We recommend returns are sent via registered mail, as we cannot be held responsible for goods damaged or lost in transit.
 
Faulty items:
 
FunkyBaby takes care to inspect all items carefully before dispatching, however, in the rare event that an item has a fault, is damaged, or is not what you ordered; please contact us at info(at)funkybaby(dot)com(dot)au, within three days of receiving the item, so we can arrange for a replacement.
 
If the product is deemed faulty, we will refund you the total cost of your purchase including delivery charges or, should you wish to receive a replacement product, you will not incur any postage charges on the replacement item.

Refunds will be issued using the same method of payment used in the original transaction and will be completed within two business days of receiving the returned items. Refunds will not include the initial cost of delivering the item to the customer.

We recommend returns are sent via registered mail, as we cannot be held responsible for goods damaged or lost in transit.
 
 
Order Confirmation Email:
 
Please check your order confirmation email thoroughly. If there are any errors - email us immediately. Please note that changes cannot be made once your order is dispatched.
 
If you do not receive an Order Confirmation Email please do not assume your order hasn’t been received. Please email us at orders(at)funkybaby(dot)com(dot)au so we can investigate and resend your Order Confirmation Email wherever appropriate.
 
 
Product Availability:
 
FunkyBaby endeavours to keep all items listed on the site in stock so we can service your order immediately. In the unlikely event that an item you have ordered is not available, we will contact you promptly to either organise an alternative product, place the item on urgent backorder, or to organise a full refund.
 
 
New Products:
 
If you have a product that you think would compliment our range, we would love to hear from you!
 
Please email us at info(at)funkybaby(dot)com(dot)au